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our commitment to every approved used jaguar
Being behind the wheel of a Jaguar is a highly personal experience and one that we want you to make the most of from day one. The Jaguar Approved Programme has been designed to ensure that you receive the same level of quality, service and customer satisfaction that you would when buying a new vehicle. Our ten-point Customer Promise gives you the reassurance that your Jaguar is in the best possible condition before you are handed the keys, so ensuring peace of mind comes as standard. It is the kind of comprehensive expertise and support you'll only find at an authorised Jaguar Retailer.
every jaguar includes:
Jaguar Approved Warranty
When you buy an Approved Jaguar, we ensure you get full peace of mind with our two-year Approved Warranty. This is our most comprehensive mechanical and electrical component Warranty and can also cover certain consequential damages.
The Jaguar Approved Warranty is exclusively for cars that have travelled less than 100,000 miles at the time of purchase and is only available through an authorised Jaguar Retailer. There is no limit to the number of claims that can be made and no limit to the value of claims up to the purchase price paid for your Approved Jaguar.
Two Year UK and Europe Emergency Assistance
Jaguar Assistance is a comprehensive assistance programme, designed specifically for Jaguar drivers to promote absolute peace of mind. The programme provides assistance in any motoring emergency, from immobilisation due to breakdown or accident, to minor emergencies such as a puncture.
All Jaguar Approved cars are covered for the entire duration of the warranty period with UK and European Roadside Assistance. This operates 24 hours a day, 365 days a year and includes home start, car hire, vehicle re-delivery, accommodation and an accident management service.
165 Multi-Point Inspection
Behind the Jaguar badge is a wealth of specialist knowledge. Our technicians put each Approved Jaguar through a stringent inspection process. Everything from the paintwork to the performance and safety is checked. Should any faults be found with the car, theyâ€™re rectified prior to display and sale using only genuine Jaguar parts. The inspection always includes a complete engine preparation, a road test and final inspection before the vehicle is professionally valeted. Only those cars that achieve the highest level of performance receive the Approved seal of approval in the form of the Comprehensive Multi-Point Inspection Certificate.
It takes a certain type of person to deliver the levels of professionalism, skill, and attention to detail that we expect. Any reconditioning work will be undertaken by Jaguar trained technicians using specific tools, diagnostic equipment and genuine Jaguar parts. We always work to the most exacting standards, which is why only our Approved Retailers should ever undertake the work.
Independent Mileage and History Check
The history of every car is comprehensively checked using market leading independent research. All cars come with an Independently Verified Mileage and a Certified Ownership History to ensure that there is no finance outstanding on the vehicle and that it has not been stolen or written-off.
Cars undertake a road test during which our technicians look to assess the unique performance characteristics of each one. For instance, suspension, vibration, braking systems, engine performance, transmission and nine other specific areas are monitored to ensure the optimum performance. By undertaking such rigorous testing, the quality of your Approved car can be guaranteed.
Part Exchange Service
To make buying your Approved car as straightforward as possible, all Jaguar Retailers provide a professional, expert part exchange service no matter what car you currently own. For a competitive price for your current car contact your Jaguar Retailer today.
MOT Test Warranty
All Approved Used vehicles are provided with an MOT Test Warranty. When your vehicle is required to take its first or next MOT Test, your vehicle will be covered for the cost of repair, replacement and/or adjustment to covered components up to the value of £750, should the vehicle fail the MOT test (£50 excess payable).
Further information on the MOT Test Warranty for Approved Used vehicles over 1 year old can be found within the Jaguar Approved Warranty Booklet.
Information on the MOT Test Warranty for Approved Used vehicles under 1 year old, with a minimum 24 months balance of Jaguar New Car Warranty can be found within the Jaguar Approved MOT Test Warranty Handbook.
30 day / 1,000 mile Conditional Car Exchange Agreement
You can be confident that all Approved cars meet the strictest quality standards. In the unlikely event that yours has a demonstrable fault that cannot be resolved to your satisfaction, within the first 30 days and the car has covered no more than 1,000 miles from the date of purchase, it will be replaced with one of a similar specification or a refund will be offered. Further information on the Conditional Exchange Agreement can be found in the later section.
Complimentary Seven Days Jaguar Drive Away Insurance
Jaguar complimentary seven days insurance takes away the hassle of arranging insurance before picking up your Approved Used car. It also enables your Jaguar Retailer to tax your Approved car immediately without having to wait for you to provide an insurance certificate. You will also receive a non-obligatory motor insurance quote for one year.
Every Approved Used Jaguar also qualifies for a complimentary Excess Protect voucher worth up to £250. Excess Protect reimburses you up to £250 for any excess payment made under your motor insurance policy, helping to alleviate the financial impact of a motor accident.
Excess is the amount you have pre-agreed to pay your motor insurer before they will pay out, should you need to make a claim. For example, if your excess is £350, Excess Protect reduces the cost to you to just £100, irrespective of who you are insured by. Excess Protect also covers additional excess charges imposed by some insurers, typically £200, should you choose to have your vehicle repaired at a Jaguar approved bodyshop, not your insurer's recommended repairer.
Following an accident, you must call Jaguar first before your motor insurer on 0330 100 8702 in order to have your excess charges reimbursed under Excess Protect. Please note that if you call your insurer first this policy will not be able to reimburse you. The specialist Jaguar team will take care of the insurance claim service for you and ensure your vehicle is repaired at a Jaguar approved bodyshop using genuine Jaguar parts. You will also have use of a free courtesy car for the duration of the repair.
To help maintain the standards we set ourselves and our Retailers, an independent review of their service, facilities and staff is undertaken. This covers all aspects of the Approved Programme and includes customers' experience, facilities, use of displays and the cars themselves.
Can one word stand for all that?
It can. Because at Jaguar, our reputation stands behind each and every car.
with an approved used jaguar the car is just the start.
When you purchase a Jaguar Approved Used vehicle we ensure you get full peace of mind with our 2 year Approved Warranty, the most comprehensive mechanical and electrical component warranty, including certain consequential damages, designed specifically for a Jaguar. The Jaguar Approved Warranty is exclusively for vehicles under 5 years old that have covered less than 100,000 miles at the time of purchase and is only available through an authorised Jaguar Retailer. There is no limit to the number of claims that can be made and no limit to the value of claims up to the purchase price paid for your Approved Used Jaguar. Your Jaguar Approved Warranty can be extended by a further 12 or 24 months at the time of purchase. Additional information on the Jaguar Approved Warranty can be found within the Jaguar Approved Warranty Booklet.