Being behind the wheel of a Jaguar is a highly personal experience and one that we want you to make the most of from day one. The Jaguar Approved Programme has been designed to ensure that you receive the same level of quality, service and customer satisfaction that you would when buying a new vehicle. Our ten-point Customer Promise gives you the reassurance that your Jaguar is in the best possible condition before you are handed the keys, so ensuring peace of mind comes as standard.
Can one word stand for all that? It can.
Because at Jaguar, our reputation stands behind each and every car.
When you purchase a Jaguar Approved Used vehicle we ensure you get full peace of mind with our two year Approved Warranty, the most comprehensive mechanical and electrical component warranty, including certain consequential damages, designed specifically for a Jaguar.
The Jaguar Approved Warranty is exclusively for vehicles under 5 years old that have covered less than 100,000 miles at the time of purchase and is only available through an authorised Jaguar Retailer.
There is no limit to the number of claims that can be made and no limit to the value of claims up to the purchase price paid for your Approved Used Jaguar.
All Approved Used vehicles are provided with a MOT Test Warranty. When your vehicle is required to take its next MOT Test, your vehicle will be covered for the cost of repair, replacement and/or adjustment to covered components up to the value of £750, should the vehicle fail the MOT test (£50 excess payable).
Jaguar Assistance is a comprehensive assistance programme, designed specifically for Jaguar drivers to promote absolute peace of mind. The programme provides assistance in any motoring emergency, from immobilisation due to breakdown or accident, to minor emergencies such as a puncture.
All Jaguar Approved Vehicles are covered for the entire duration of the warranty period with UK and European Roadside Assistance. This operates 24 hours a day, 365 days a year and includes home start, car hire, vehicle re-delivery, accommodation and an accident management service.
Behind the Jaguar badge is a wealth of specialist knowledge. Our technicians put each Approved Used Jaguar through a stringent inspection process. Everything from the paintwork to the performance and safety is checked. Should any faults be found with the vehicle, they are rectified prior to display and sale using only genuine Jaguar parts. The inspection always includes a complete engine preparation, a road test and final inspection before the vehicle is professionally valeted. Only those cars that achieve the highest level of performance receive the Approved Used seal of approval in the form of the Comprehensive Multi-point Inspection Certificate.
It takes a certain type of person to deliver the levels of professionalism, skill, and attention to detail that we expect. Any reconditioning work will be undertaken by Jaguar trained technicians using specific tools, diagnostic equipment and Jaguar Genuine Parts. We always work to the most exacting standards, which is why our Retailers should only ever undertake the work.
The history of every vehicle is comprehensively checked using market leading independent research. All vehicles come with an Independently Verified Mileage and a Certified Ownership History to ensure that there is no finance outstanding on the vehicle and that it has not been stolen or written-off.
Every vehicle undertakes a road test during which our technicians look to assess and address the unique performance characteristics of each vehicle. For instance, suspension, vibration, braking systems, engine performance, transmission and nine other specific areas are monitored to ensure the vehicle's optimum performance. By undertaking such rigorous testing, the quality of your Jaguar Approved Used vehicle can be guaranteed.
To make buying your Approved Used vehicle as straightforward as possible all Jaguar retailers provide a professional, expert part exchange service no matter what vehicle you currently own. For a competitive price for your current vehicle contact your Jaguar Retailer today.
You can be confident that all Approved Used vehicles meet the strictest quality standards. In the unlikely event that your vehicle has a demonstrable fault that cannot be resolved to your satisfaction, within the first 30 days and the car has covered no more than 1,000 miles from the date of purchase, your car will be replaced with a car of a similar specification or a refund will be offered.*
* Conditions apply, however your statutory rights are not affected.
Jaguar complimentary 7 days insurance takes away the hassle of arranging insurance before picking up your Approved Used vehicle. Ask your retailer to give you the vehicle's registration details and the delivery date of the vehicle, then call us on 0800 197 8967.
Lines are open Monday to Thursday 8.30am-7.30pm and Friday 9.00am-6.00pm.
To help maintain the standards we set ourselves and our Retailers, an independent audit of their service, facilities and staff is undertaken. This covers all aspects of the Approved programme and includes customers' experience, facilities, use of displays and the vehicles themselves.